Privacy Policy

1. Information We Collect 

We may collect the following types of personal information:
- Name, address, phone number, and email address.
- Service-related details (such as appointment scheduling and service records).
- Emergency contact information.
- Any health-related information you voluntarily provide that is necessary for service coordination (if applicable).
We also collect technical data such as IP address and browser information when you visit our website.

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2. How We Collect Information

We collect information:
- Directly from you when you complete service forms, contact us, or schedule services.
- Indirectly through cookies and tracking when you visit our website.

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3. Use of Information

We use your information to:
- Provide homemaker and companion services.
- Respond to inquiries or service requests.
- Send service reminders and administrative communications.
- Improve our website and service delivery.
We do not sell your personal information.

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4. Sharing of Information

We may share your information with:
- Service providers working on our behalf (e.g., administrative support) under strict confidentiality.
- Government agencies or authorities if required by law or regulation (including AHCA compliance).
- Only with your written consent or as authorized by law (in the case of any health-related disclosures).

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5. Your Rights

As a client of a Florida-licensed Homemaker and Companion Services agency, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data, subject to legal retention requirements.
- Receive a notice of privacy practices (if PHI is collected) outlining additional HIPAA rights.
To exercise your rights, please contact us at info@thrivingwithcare.com

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6. Security of Your Information

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure in compliance with AHCA and HIPAA regulations.

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7. Cookies & Website Tracking

Our website uses cookies and analytics to improve user experience and website performance. You can manage your cookie preferences through your browser settings.

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8. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your information.

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9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected data from a minor without verified parental consent, we will delete that information.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

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11. Contact Information

For questions about this Privacy Policy or your data rights, please contact:

Thriving With Care, LLC
1249 Aldrich Ct., Wesley Chapel, FL 33543
813-934-6884
info@thrivingwithcare.com

 

Notice Regarding HIPAA:

While Thriving With Care, LLC provides non-medical homemaker and companion services, any personal health information shared with us in the course of providing services is handled in compliance with applicable privacy and security regulations under HIPAA.